Mathew works with companies and organizations, where he provides evaluation and design recommendations to improve products, services, and customer experiences. He advocates the values of Agile design, qualified through user-testing and data.
Working for national clients in a range of different sectors, he has designed for companies in Telecom, Health Care, Tourism, Entertainment, and the Financial Industry. His UX leadership has helped product teams build applications that have significantly increased sales, improved services, and made a positive impact on the customer’s journey.
Continuously learning about user-experience best practices, he strives to achieve improvements on product strategy and customer experiences. He enjoys being an advocate for usability, from conceptual thinking to micro-interactions.
Mathew is practiced in design-thinking; agile/scrum teams; heuristic evaluations; information architecture; responsive web-design; mobile applications; rapid-prototyping; WCAG 2.0 accessibility guidelines; usability testing and research.
“Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating.”
– Donald A. Norman, The Design of Everyday Things